After-sales Service

After-sales Service 


We are committed to providing global professional after-sales service for all our foundry equipment. All products come with comprehensive after-sales support, including on-site installation and commissioning, professional operation training, timely technical consultation, supply of original spare parts, and on-site or online maintenance support within the warranty period. Our professional technical team responds quickly to your needs, delivers efficient problem-solving solutions, ensures the stable and continuous operation of your foundry equipment, and safeguards your production efficiency. 

1. Installation & Commissioning

On-site professional installation, precision commissioning and trial operation guidance for complete casting production lines and single equipment; provide detailed installation drawings and operation manuals.

2. Technical Training

Customized on-site/offline training for your operation and maintenance team, covering equipment operation, daily inspection, basic fault troubleshooting and safe operation norms of casting equipment.

3. Preventive Maintenance & Regular Inspection

Regular on-site inspection and maintenance service for casting production lines (annual/semi-annual/quarterly); provide maintenance plan and spare parts replacement reminder to reduce sudden equipment failure.

4. Fault Diagnosis & Emergency Repair

24/7 technical support for fault consultation; urgent on-site repair service with fast response for overseas customers (cooperate with local service partners in key regions).

5. Spare Parts Supply

Long-term supply of original genuine spare parts for casting equipment (wear parts, electrical components, hydraulic parts, etc.); fast international delivery with reasonable price.

6. Equipment Upgrading & Renovation

Technical upgrading, performance optimization and old line renovation for existing casting production lines to improve production efficiency and meet new environmental protection/production standards.

7. Warranty Service

Clear warranty terms for complete equipment and key components (specify warranty period, scope and exemption clauses); free repair/replacement for quality problems within the warranty period.

Embrace customers from all over the world !

If you have any questions, you can leave us a message !