Professional manufacturer of foundry production lines
After-sales Service
We are committed to providing global professional after-sales service for all our foundry equipment. All products come with comprehensive after-sales support, including on-site installation and commissioning, professional operation training, timely technical consultation, supply of original spare parts, and on-site or online maintenance support within the warranty period. Our professional technical team responds quickly to your needs, delivers efficient problem-solving solutions, ensures the stable and continuous operation of your foundry equipment, and safeguards your production efficiency.
After-sales Service Email: zhengtaizj@163.com
Global Service Hotline:+86-13906387035
1. Installation & Commissioning
On-site professional installation, precision commissioning and trial operation guidance for complete casting production lines and single equipment; provide detailed installation drawings and operation manuals.
2. Technical Training
Customized on-site/offline training for your operation and maintenance team, covering equipment operation, daily inspection, basic fault troubleshooting and safe operation norms of casting equipment.
3. Preventive Maintenance & Regular Inspection
Regular on-site inspection and maintenance service for casting production lines (annual/semi-annual/quarterly); provide maintenance plan and spare parts replacement reminder to reduce sudden equipment failure.
4. Fault Diagnosis & Emergency Repair
24/7 technical support for fault consultation; urgent on-site repair service with fast response for overseas customers (cooperate with local service partners in key regions).
5. Spare Parts Supply
Long-term supply of original genuine spare parts for casting equipment (wear parts, electrical components, hydraulic parts, etc.); fast international delivery with reasonable price.
6. Equipment Upgrading & Renovation
Technical upgrading, performance optimization and old line renovation for existing casting production lines to improve production efficiency and meet new environmental protection/production standards.
7. Warranty Service
Clear warranty terms for complete equipment and key components (specify warranty period, scope and exemption clauses); free repair/replacement for quality problems within the warranty period.